OTC Health Solutions

Name: OTC Health Solutions
Availability: InStock
Rating: 4.729284763336182 (16992 reviews)
Author: CVS Pharmacy

CVS Pharmacy

4.7

17K reviews

100K+

Downloads

Everyone

About this app

It's easy to access and manage your OTC Benefit from anywhere with the OTC Health Solutions app. Get simple, secure access to your health and over-the-counter (OTC) benefits and use them at nearby CVS stores or online.

- Take control of your benefits with real-time balance updates on funds and activity

- View transaction history for benefits used and track order status

- Easily find CVS stores where you can use your benefits in store, or order online

- Shop on your own terms with convenient CVS in-store, online, and home delivery options

Updated on

Oct 14, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

No data shared with third parties

Learn more about how developers declare sharing

No data collected

Learn more about how developers declare collection

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

4.7

16.8K reviews

Lee L

October 1, 2025

app is clumsy and difficult to use - e.g. an option bar pops up and blocks a necessary button to save changes to your shipping address, which must be edited to place an order. Then, the changes aren't saved for the next time the app is used. It works, barely, but it's a PIA. One might almost think they were trying to discourage you from using your benefit, which would then stay with the insurance provider. Surely, they would never do anything so corrupt and annoying intentionally, amirite? /s

6 people found this review helpful

Russell Kay

January 15, 2025

USE 'OTC Network' INSTEAD. The worst app I've ever used. Going back with gesture navigation will exit the app and the session. Select 'Order Online' and there's no app navigation. Support says to scan UPC in app for eligibility. As far as I can tell there's nowhere in the app to scan. Just electronic payment info. Online prices are extremely high, but they are forcing you to order online by not having a way to check products in a store.

300 people found this review helpful

Cynthia “Cindy” Davis

October 30, 2025

I have never had so much trouble placing an order as I do on this app. Every single time I try to check out and confirm my address, it pops up that there's an error. Well, it's on your end because I live where I live. I give my physical address of 15 yrs with my box #. Nomatter how I edit so you'll accept it, you say there's an error. I've been getting orders for months. You deliver to my house or P.O. Even told me once it was undeliverable. Went back and forth through various states. Ugh!