
Katherine Kaplan
 - Flag inappropriate
- Show review history
 The new app is a disappointment. Before you would get notifications about rewards and promotions, and they gave expiration dates. Now everything is in an "inbox" on the app, no way to know what active promotion or reward you have without checking it, and no idea when it expires, including birthday rewards. They still have no option to add the "homemade caramel" to any drink, like the cortado, because the caramel option is for the caramel liquid syrup, not the caramel sauce.
1 person found this review helpful

Audra Trochelman
 - Flag inappropriate
- Show review history
 Love the app! Seasonal selection changes, easy ordering, ready to pick up when I arrive, always awesome customer service!! Loyalty perks are a great bonus! Customer service is great too!