
Michele Turner
The content is interesting, albeit fairly dated but the app is terrible! It's definitely not up to par for a paid subscription. No access to your list across devices; no ability to download for offline viewing; app freezes if left open and tablet goes into standby and the only way to resume is to close and relaunch. I no longer have access to A&E or History after cord cutting and I'd hoped this would be the solution. It is not.
48 people found this review helpful
A+E Global Media
November 16, 2020
Hello Michelle - Please reach out to our support team at hvault.support@aenetworks.com if you are having trouble and we will be happy to help.

A Google user
I signed up with the free trial choosing the monthly plan. Entered billing info. Can't open the app after more than a week. When press the Agree, get message that order is being processed the app should be available in a few seconds. Tried uninstallung and reinstalling thinking to start all over, but when tried to start the process again, got the same message, order processing... So what should I do now. That order needs to be processed or removed from your system so I can actually subscribe.
28 people found this review helpful
A+E Global Media
November 21, 2019
Hi Greg - Please reach out to our support team at hvault_support@aenetworks.com with your account details and a description of the issue you're experiencing so that we can help troubleshoot. Thank you.

Greg “Kheremos” Galloway
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It's a genuinely bad paid app for binge watching. No auto play, no next episode, and you actually have to navigate around to find the next episode. Also doesn't even list the episode number when on an episode. Funny how the ad based app doesn't have these issues. Update: App suddenly decides to stop working with Chromecast, restarted all devices, no luck. Tried on tablet and phone. Other apps still cast. Update: The email they gave me ignored me entirely. My email is literally in the name above.
45 people found this review helpful
A+E Global Media
July 31, 2024
Hi Greg - We don't see any emails in our support system that match your name. Are you able to try your help request again? The correct email is help@historyvault.com, or you can contact us directly through the form at support.historyvault.com.